Performing Manufacturing Operations (PMO)

PMO is a nationally recognised qualification that provides industry specific training to staff that work in a manufacturing environment.

The qualification is suitable for new and existing staff and will focus on the practical skills involved in the manufacturing process. On completion of the qualification learners will be occupationally competent to work on a variety of manufacturing operations within their chosen industry.

SKILLCERT has previously integrated lean, print and engineering specific training into the PMO qualification for our existing client base.

This qualification is currently fully funded.

 

Business Improvement Techniques (BIT)

BIT is a nationally recognised qualification that provides learners with the skills to identify and implement continuous improvement activity within their place of work.

The qualification is suitable for new and existing staff and will provide a thorough introduction to lean methodologies. On completion of the qualification the learner will be able to successfully contribute to company wide continuous improvement activities.

SKILLCERT has previously integrated six sigma, leadership and project management specific training into the BIT qualification for our existing client base.

The Business Improvement Qualification is currently fully funded at level 2, 3, 4, 5 and 6.

 

Leadership and Management

The Leadership and Management Qualifications are nationally recognised and aimed at individuals in team leading, supervisory and middle management roles across all sectors.

The qualifications focus on improving the knowledge, skills and behaviours of staff undertaking management roles. The qualifications will assess an individual’s ability to deal with complex and technical management queries more effectively.

SKILLCERT has previously integrated emotional intelligence, psychometric training and team building activities into the Leadership and Management qualifications for our existing client base.

The Leadership and Management Qualifications are currently fully funded at level 2, 3 and 5.

 

Customer Service

The customer Service Qualification is aimed at individuals who provide customer service as part of their daily role. The qualification will develop an individual’s knowledge, skills and behaviours to ensure that they provide a high-quality customer service.

The Customer Service Qualification can also be designed to provide more advanced knowledge, skills and behaviours if required. For example, the qualification can be tailored to support and assess an individual’s ability to deal with more complex and technical situations.The course can also be tailored to have a focus on developing and assessing the competence of management staff within the customer service environment.

SKILLCERT has previously integrated lean, leadership and net promoter masterclass training into the customer service qualification for our existing client base.